At Emsovc INC., we believe every piece of jewelry should feel special. Each order is carefully prepared and packaged to ensure your jewelry arrives safely and beautifully.
Emsovc INC.
275 Bloomington Ave Unit 119
Rialto, CA 92376
United States
Order Processing
Most orders are carefully prepared and shipped within 1–3 business days after your order is placed.
Because many of our pieces are handmade, certain items may require additional preparation time. If a product requires more time to make or prepare, the estimated processing time will be stated on the product page.
Orders are processed Monday through Friday, excluding U.S. holidays.
Shipping Time
For orders shipped within the United States, standard shipping typically takes 3–7 business days after the order has been shipped.
Please keep in mind that processing time and shipping time are separate. Your estimated total delivery time is generally 4–10 business days for standard orders.
Shipping times are estimates and may be affected by carrier delays, severe weather, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow up to 48 hours for tracking information to become active or show movement in the carrier’s system.
If your tracking information has not been updated for several business days, please contact us at sales@emsovc.shop, and our customer service team will be happy to assist you.
Shipping Address
Please carefully review your shipping information before completing your purchase.
Emsovc INC. is not responsible for delays or additional shipping costs caused by an incorrect or incomplete shipping address provided by the customer.
If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if you request that the order be shipped again.
Lost or Damaged Packages
We carefully package every order before shipment. If your package arrives damaged, please contact us at sales@emsovc.shop as soon as possible and provide your order number and clear photos of the package and damaged item.
If your tracking information shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier. You may also contact us for assistance.
International Shipping
At this time, our standard shipping policy is primarily intended for orders shipped within the United States.
If international shipping is available for your order, any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated at checkout.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Emsovc INC.
275 Bloomington Ave Unit 119
Rialto, CA 92376
United States
Email: sales@emsovc.shop
Website: https://emsovc.shop